The Essentials of Technical Communication: Chapter 12

In this Chapter

This chapter discusses resumes and job applications. First, it discusses letters of application and how to write them. An example is given. The chapter then focuses on resume writing.  It outlines the basic format of a resume and provides several examples. Follow-up letters are then introduced. This section explains when they are appropriate and provides example of letters for different situations. The chapter concludes with a discussion of the interviewing process, including preparation and compensation negotiations.

The Correspondence of the Job Search

Trying to find a job involves several types of correspondence including cover letters, resumes, and follow up letters. While these documents won’t ensure that you get a job, if done incorrectly, they can ensure that you don’t.  It is also worth noting that social networking sites shouldn’t contain anything you wouldn’t want a prospective employer to see because they will probably check them. 

The letter of application is a very important part of the job application process. They should generally be a page or less in length. The letter should identify the position you are seeking, describe your education and work experience, demonstrate knowledge of the company, refer the employer to your resume, and request an interview. 

A resume provides the employer with a summary of your education and experience. There are two types of resumes, chronological and functional. A chronological resume is traditional and widely accepted. For a student, education should be listed first in reverse chronological order, followed by work experience, also in reverse chronological order. Phrases should be used rather than complete sentences to avoid repetition; however, grammar and spelling should be impeccable. A functional resume is organized by the importance of the experience or activity to the position being pursued. This type of resume is organized into categories that demonstrate experience in specific areas. Regardless of the type of resume being used, it should be proofread several times and formatted to be organized and very easy to read. 

Follow-up letters are another important form of correspondence in the job search. They are appropriate if you receive no answer to a letter of application after two weeks, if you have just given an interview, if a company doesn’t offer you a job, or if you are accepting or declining a position. These letters should be brief and respectful. The purpose of a two week or post interview letter is to demonstrate your professionalism and communication skills while drawing attention to your application or interview. If you don’t get the job, the purpose of the letter is the leave a good impression on the employer in hopes of a future job offer or a future business relationship. 

Interviews

The purpose of the previously discussed correspondence is to get an interview. It is very important to prepare well for your interview, as it will probably determine whether you get the job. This is your opportunity to tell the employer why they should hire you and their opportunity to determine if you’re a good fit for the position. Be prepared to answer questions about your education and experience, your strengths and weakness, and your goals for the future.